FAQ

Questions about Incuvers License, IRIS capacity, and Warranty? Find your answers below or reach out to us!

What does the Incuvers software license offer me?

The Incuvers software license provides you a constantly growing variety of features including live access to your cells and incubator conditions on any device, easy time lapse video capture, email notifications, cloud storage of all videos and experiment data, and more.

How much does the incuvers license cost?

Incuvers license can be renewed annually upon expiration, contact info@incuvers.com for more information.

How many wells can it image at a time?

IRIS can image only 1 field of view at a time. You can image other areas of your cultures, but it requires manual movement of the plate.

What kind of plates can it image?

The imaging stage of IRIS is compatible with T25/T75 flask, 3.5/10 cm Petri dish, and 6 - 12 well plate.

Does is pick up fluorescence?

IRIS can capture GFP 488nm fluorescence.

Can IRIS monitor other types of fluorescence probes besides GFP?

Coming generations of the systems will include additional fluorescences. But for now, IRIS will only have GFP. Addition of fluorescence filter or modification of internal components is not recommended under any circumstances.

What magnification does it provide?

10 - 20x digital zoom.

How many plates can it store?

IRIS can comfortably store 20+ plates.

Does it provide analytics?

Upon initial release, there will not be analytics incorporated into the platform, but basic analytics will be released as a software update following the product launch.

What makes IRIS extra reliable compares to other cellular imaging systems?

Because the system does not have a moveable stage, the components are able to be kept completely separate from the incubator environment, making it more robust than more advanced systems on the market.

Since cells will be exposed to the light continuously (for the contrast phase), would it be deleterious?

Excessive exposure time can be detrimental to cell growth. IRIS uses computational phase imaging which exposes the cells to less than 0.5s of led light for acquisition. You will have full control over the frame rate of acquisition, increasing it to as high as every 5 minutes or as low as every 24hrs. Therefore, the cell culture is not technically exposed to light continuously to the scale that eventually damages the cells.

What is Incuvers’ return and warranty policy?

Please contact info@incuvers.com for more information.

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